RETURNS & EXCHANGES
CONDITIONS FOR RETURNS & EXCHANGES
We want you to be completely satisfied with your purchase from Djoeandco. If for any reason you are not, we offer hassle-free returns and exchanges. You have 30 days from the date of delivery to return or exchange an item. To initiate a return or exchange, please email us at returns@djoeandco.com with your order number and reason for return. Once your return is approved, we will provide you with a return shipping label. Once we receive your returned item, we will issue a refund or exchange as per your request.
RETURN & EXCHANGE POLICY
To be eligible for a return or exchange, the item must be unused and in the same condition as you received it. It must also be in the original packaging with all tags attached. We reserve the right to reject any returns or exchanges that do not meet these conditions.